Airline Policies

Cancellation Policy

Airline cancellation policies are designed to give travelers flexibility while also protecting airlines from last-minute revenue loss. Understanding these rules before you book can save you money and stress later. Most major airlines now follow a similar structure: a 24-hour risk-free period for eligible tickets, different treatment for refundable versus non-refundable fares, and specific rules for cancellations made close to departure.

For many tickets purchased at least seven days before departure, airlines offer a 24-hour risk-free cancellation window. During this period you can cancel or change your booking without paying a fee and receive a full refund back to your original form of payment. After this window closes, standard fare rules apply and penalties may be charged depending on your ticket type.

With refundable fares, you usually have the greatest flexibility. These tickets cost more up front, but you can cancel at almost any time before departure and receive a full refund. Some carriers may require you to cancel a certain number of hours before takeoff and a few may return the value as travel credit instead of cash, but in general refundable tickets are the safest option if your plans are uncertain.

Most travelers book non-refundable fares, which offer lower prices in exchange for stricter rules. When you cancel a non-refundable ticket, the original amount you paid is typically held as an e-credit or future travel voucher. A change or cancellation fee may be deducted from that value, though many airlines have reduced or eliminated change fees on most main cabin and premium cabin tickets. Basic economy or similar “light” fares remain the least flexible and often cannot be changed or cancelled for credit once the risk-free period has passed.

If the airline cancels or significantly changes your flight, you may be entitled to a refund, even on a non-refundable ticket. Significant changes can include large schedule shifts, extra stops, or a downgrade in cabin. Each carrier defines “significant” differently, so it is wise to review the specific policy when you receive a schedule change notice. It is also important to understand no-show rules. If you do not show up for your flight without cancelling in advance, many airlines will mark the entire ticket as forfeited.

When your plans are uncertain or complex, consider travel insurance or trip protection. Third-party policies and some credit cards can reimburse non-refundable expenses when you cancel for covered reasons such as illness, severe weather, or jury duty. Always read the policy wording carefully to see what is and is not covered. By reviewing the cancellation policy before you purchase and keeping a record of your confirmation, you can make informed decisions and avoid unpleasant surprises later.